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LOGISTICS

... the art of planning and managing activities to ensure success.
... the science of supplying equipments, personnel, and materials.
... the process of optimizing the shipment of goods and services.
 
 
Consulting Services
Advice, assistance, guidance and/or counseling in support of business functions. Includes, but not limited to: Studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts; strategic, business and action planning; high performance work; process and productivity improvement; systems alignment; leadership systems; organizational assessments; cycle time; performance measures and indicators; program audits, evaluations, and customized training.

Program Integration and Project Management
Management and/or Integration of Programs and Projects. Includes, but not limited to: Program Management; Program Oversight; Project Management and Program Integration of a limited duration. A variety of functions may be utilized to support program integration or project management tasks.

Facilitation Services
Facilitation and related decision support services for collaboration efforts, working groups, or integrated product, process, or self-directed teams, and includes bringing together diverse teams and/or groups with common and divergent interests that may require a neutral party to assist them in: the use of problem solving techniques; defining and refining the agenda; debriefing and overall meeting planning; resolving disputes, disagreements, and divergent views; logistical meeting/conference support; technical facilitation; convening and leading large and small group briefings and discussions; providing a draft for the permanent record; recording discussion content and enabling focused decision-making; and preparing draft and final reports for dissemination.

Survey Services
Expert consultation, assistance, and deliverables associated with all aspects of surveying within a business objective environment. Includes, but not limited to: Assistance with, and/or Performance of all phases of the survey process; Planning Survey Design; Sampling; Survey Development; Pretest/Pilot Surveying; Defining and Refining the agenda; Survey Database Administration; Assessing Reliability and Validity of Data; Determining Proper Survey Data Collection Methodology; Administering Surveys using various types of data collection methods; and Analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions.

Training Services
Off-the-shelf training packages and Customized training to meet specific needs related to business services. Includes, but not limited to: Customer Service; Team Building; ISO 9000; Process Improvement; Performance Measurement; Statistical Process Control; Performance Problem-Solving; Business Process Reengineering; Quality Management; Change Management; Strategic Planning; BenchMarking; Logistics; System Operations; Automated Tools for Supply and Value Chain Management; Property and Inventory Management; Distribution and Transportation Management; and Maintenance of Equipment and Facilities; Procurement; Government Contracting; Acquisition Planning; Capture Planning; Bids and Proposals; Contract Negotiations; Branding; Call Center Operations; and related subject matter.

 

 

 

 

Support Products
Support products include: workbooks, training manuals, slides, videotapes, CDs, DVDs, software programs, etc.

 

 

Supply and Value Chain Management
Planning, development, management, operation, and maintenance of logistics systems dealing with the acquisition, movement, and maintenance of resources. Includes, but not limited to: Operating Warehouses/Storage Facilities; Packing/Crating; Staging/Shipping/Receiving; Bar Coding; Fulfillment Operations; Acquisition/Vendor/Inventory Management; Business Process Reengineering; Systems Modernization; Expansion/Consolidation Studies; System Assessment and Material Requirements Planning.

Competitive Sourcing
Support in conducting studies, strategic sourcing studies, privatization studies, public-private partnerships, Federal Activities Inventory Reform Act, and other competitive sourcing projects or efforts. Includes, but not limited to: Study Planning and Assessments; Development of Performance Work Statements (PWS); Development of Quality Assurance Surveillance Plans (QASP); Performance of Management Studies to Determine the Most Efficient Organization (MEO); Development of In-House Cost Estimates; Comparisons of In-House Bids to Proposed Prices; and Administrative Appeal Process support; MEO or Contract Implementation; Privatization Study(ies); and MEO Performance Reviews.

Acquisition Logistics
Integrated Logistics Support associated with the design, development, test, production, fielding, sustainment, and improvement of cost effective systems including the eventual disposal or salvage of these systems. Includes, but not limited to: Expertise in the pre-production or design phase of systems to ensure that the system can be supported through its lifecycle and that the infrastructure elements necessary for operational support are identified and acquired; Needs Assessments; Reliability; Maintainability and Supply Support Factors; System Maintenance Concepts; Functional Analysis and Requirements Allocations; Logistics Support Analysis; Test and Evaluation, (T&E); System Operation and Support; Milestone Documentation; Developing and Monitoring Funding Planning; Market Research; Acquisition Planning; Configuration and Data Management; Modeling and Simulation (virtual, constructive, live); Supply Chain Integration; Spares Modeling; Establishing Maintenance Procedures; Developing Technical Manuals; Depot Maintenance; Vendor Management; Field Analysis; and Disposal/Recycle/Salvage Management.

Distribution and Transportation Logistics Services
Planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment or people by road, air, water, rail, or pipeline. Includes, but not limited to: Moving and Storage; Location Modeling; Transportation System Development and Management; Carrier Management and Routing; Freight Forwarding; Courier Services; Shuttle Services and Facilitating Customs Processing.

Deployment Logistics
Contingency planning, identifying/utilizing regional or global resources, integrating public/private sector resources, inventory/property planning, movement, storage, end-to-end office and industrial relocation/expansion services, including project/asset/construction management, space planning and project integration/implementation, pre-positioning assets, facilitating customs processing/accountability; and deploying communications and logistics systems to permit rapid deployment and management of supplies and equipment.

 

 

 

     
 
   

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Consulting Services
Advice, assistance, guidance and/or counseling in support of business functions. Includes, but not limited to: Studies, analyses and reports documenting any proposed developmental, consultative or implementation efforts; strategic, business and action planning; high performance work; process and productivity improvement; systems alignment; leadership systems; organizational assessments; cycle time; performance measures and indicators; program audits, evaluations, and customized training.

Program Integration and Project Management
Management and/or Integration of Programs and Projects. Includes, but not limited to: Program Management; Program Oversight; Project Management and Program Integration of a limited duration. A variety of functions may be utilized to support program integration or project management tasks.

Facilitation Services
Facilitation and related decision support services for collaboration efforts, working groups, or integrated product, process, or self-directed teams, and includes bringing together diverse teams and/or groups with common and divergent interests that may require a neutral party to assist them in: the use of problem solving techniques; defining and refining the agenda; debriefing and overall meeting planning; resolving disputes, disagreements, and divergent views; logistical meeting/conference support; technical facilitation; convening and leading large and small group briefings and discussions; providing a draft for the permanent record; recording discussion content and enabling focused decision-making; and preparing draft and final reports for dissemination.

Survey Services
Expert consultation, assistance, and deliverables associated with all aspects of surveying within a business objective environment. Includes, but not limited to: Assistance with, and/or Performance of all phases of the survey process; Planning Survey Design; Sampling; Survey Development; Pretest/Pilot Surveying; Defining and Refining the agenda; Survey Database Administration; Assessing Reliability and Validity of Data; Determining Proper Survey Data Collection Methodology; Administering Surveys using various types of data collection methods; and Analyses of quantitative and qualitative survey data. Production of reports to include, but not limited to: description and summary of results with associated graphs, charts, and tables; description of data collection and survey administration methods; discussion of sample characteristics and the representative nature of data; analysis of non-response; and briefings of results to include discussion of recommendations and potential follow-up actions.

Training Services
Off-the-shelf training packages and Customized training to meet specific needs related to business services. Includes, but not limited to: Customer Service; Team Building; ISO 9000; Process Improvement; Performance Measurement; Statistical Process Control; Performance Problem-Solving; Business Process Reengineering; Quality Management; Change Management; Strategic Planning; BenchMarking; Logistics; System Operations; Automated Tools for Supply and Value Chain Management; Property and Inventory Management; Distribution and Transportation Management; and Maintenance of Equipment and Facilities; Procurement; Government Contracting; Acquisition Planning; Capture Planning; Bids and Proposals; Contract Negotiations; Branding; Call Center Operations; and related subject matter.

 

Support Products
Support products include: workbooks, training manuals, slides, videotapes, CDs, DVDs, software programs, etc.

 

 

Supply and Value Chain Management
Planning, development, management, operation, and maintenance of logistics systems dealing with the acquisition, movement, and maintenance of resources. Includes, but not limited to: Operating Warehouses/Storage Facilities; Packing/Crating; Staging/Shipping/Receiving; Bar Coding; Fulfillment Operations; Acquisition/Vendor/Inventory Management; Business Process Reengineering; Systems Modernization; Expansion/Consolidation Studies; System Assessment and Material Requirements Planning.

Competitive Sourcing
Support in conducting studies, strategic sourcing studies, privatization studies, public-private partnerships, Federal Activities Inventory Reform Act, and other competitive sourcing projects or efforts. Includes, but not limited to: Study Planning and Assessments; Development of Performance Work Statements (PWS); Development of Quality Assurance Surveillance Plans (QASP); Performance of Management Studies to Determine the Most Efficient Organization (MEO); Development of In-House Cost Estimates; Comparisons of In-House Bids to Proposed Prices; and Administrative Appeal Process support; MEO or Contract Implementation; Privatization Study(ies); and MEO Performance Reviews.

Acquisition Logistics
Integrated Logistics Support associated with the design, development, test, production, fielding, sustainment, and improvement of cost effective systems including the eventual disposal or salvage of these systems. Includes, but not limited to: Expertise in the pre-production or design phase of systems to ensure that the system can be supported through its lifecycle and that the infrastructure elements necessary for operational support are identified and acquired; Needs Assessments; Reliability; Maintainability and Supply Support Factors; System Maintenance Concepts; Functional Analysis and Requirements Allocations; Logistics Support Analysis; Test and Evaluation, (T&E); System Operation and Support; Milestone Documentation; Developing and Monitoring Funding Planning; Market Research; Acquisition Planning; Configuration and Data Management; Modeling and Simulation (virtual, constructive, live); Supply Chain Integration; Spares Modeling; Establishing Maintenance Procedures; Developing Technical Manuals; Depot Maintenance; Vendor Management; Field Analysis; and Disposal/Recycle/Salvage Management.

Distribution and Transportation Logistics Services
Planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment or people by road, air, water, rail, or pipeline. Includes, but not limited to: Moving and Storage; Location Modeling; Transportation System Development and Management; Carrier Management and Routing; Freight Forwarding; Courier Services; Shuttle Services and Facilitating Customs Processing.

Deployment Logistics
Contingency planning, identifying/utilizing regional or global resources, integrating public/private sector resources, inventory/property planning, movement, storage, end-to-end office and industrial relocation/expansion services, including project/asset/construction management, space planning and project integration/implementation, pre-positioning assets, facilitating customs processing/accountability; and deploying communications and logistics systems to permit rapid deployment and management of supplies and equipment.

 

Operations & Maintenance Logistics Management and Support Services.
Planning, designing, managing, operating and maintaining reliable and efficient systems, equipment, facilities and logistics infrastructures to improve equipment and logistics performance, and reduce life cycle costs. Typical tasks include complete turnkey operations, maintenance and support services, base operations support (BOS), depot maintenance, preventative maintenance planning, fleet/property management and maintenance, mobile utility support equipment operation, maintenance and repair, strategic account/project management, integrated facility management and operations management support. Excluded from these services are construction, and the operation of computer centers.

Call Center Operations and Development
Planning, designing, managing, operating and maintaining reliable and efficient Call Center Operations and Setup and

Market Research and Analysis
Services include, but are not limited to: Customizing strategic marketing plans Branding initiatives Creating public awareness of products, services, and issues Targeting market identification and analysis Establishing measurable marketing objectives; determining market trends and conditions; identifying and implementing appropriate strategies Conducting focus groups, telemarketing, individual interviews, preparing/distributing surveys, and compiling/analyzing results Establishing call centers

Web Based Marketing Services
Develop strategies to provide the maximum use of Internet capabilities. Typical tasks may involve the consultation, development and implementation of the following web based tasks: Website design and maintenance services; Search engine development; E-mail marketing; Interactive marketing; Web based training; Web casting; Video conferencing via the web; Section 508 compliance, including captioning services; On-Line media management; Related activities to web based marketing services. Media will also be provided in a format that is compatible with systsem and software requirements. Continual website updates and maintenance as be required.

Exhibit Design and Implementation Services
Making all necessary arrangements for exhibits in various venues (museums, malls, tradeshows, etc.) may be required. The key components within the category include, but are not limited to: Conceptualizing, designing and producing exhibits and their accompanying materials; Providing and/or making recommendations for carpet and padding installation for exhibit property; Preview set-up and dismantling of exhibit property; Cleaning, prepping, and storing exhibit property for future use ; Shipping exhibit property to and from designated site(s); Media illumination services

Conference, Events and Tradeshow Planning Services
Services include the making of all necessary arrangements for conferences, seminars and trade shows. Event-marketing services may include but are not limited to the following services for a show, event and/or booth: Project Management; Coordination and implementation of third party participation; Collection management of third party payment for participation; Liaison support with venue; Audiovisual and information technology support; Topic and speaker identification; Site location research; Reservation of facilities; On-site meeting and registration support; Editorial services; Automation and telecommunications support; Design and editing productions; Mailing and other communication with attendees including pre-post meeting mailings/travel support and computer database creation